Privacy Policy
How Vicera AI handles your information.
This Privacy Policy explains how Vicera AI collects, uses, stores, and protects information when users access the platform, dashboard, website, browser extension, and related services.
Information We Collect
• Account information such as email address and profile details.
• Subscription and billing records.
• Prediction history and platform activity.
• Support messages and feedback submissions.
• Technical information required to operate the service securely.
How We Use Information
• Provide access to the Vicera AI platform.
• Process subscriptions and billing.
• Improve prediction workflows and platform performance.
• Respond to support requests.
• Maintain platform security and prevent abuse.
Data Storage
• Data may be stored using cloud infrastructure and third-party providers required for platform operation.
• Reasonable measures are taken to protect stored information.
• No online platform can guarantee absolute security.
Payment Processing
• Payments may be processed through third-party providers including Paystack, Flutterwave, and supported cryptocurrency payment services.
• Vicera AI does not store full payment card details.
Cookies and Analytics
• Cookies and analytics tools may be used to improve user experience, understand platform usage, and enhance product performance.
Data Retention
• Information may be retained for operational, legal, security, and business purposes.
• Users may request account deletion according to the Account Deletion Policy.
Your Rights
• Request account deletion.
• Request correction of inaccurate information.
• Contact support regarding privacy concerns.
Policy Updates
• This policy may be updated periodically as the platform evolves.
• Continued use of the platform constitutes acceptance of updated policies.